Existing Borrowers

To inform HGIA the sale of your property or a change in your Utility Account, or for general loan servicing questions, please email [email protected] and include the full name of the loan borrower(s) in your email.

For requests to terminate UCC financing statements for loans that have been paid in full, please email your request to [email protected] with the name of the borrower(s) in the email subject and state the reason for the request (eg. loan paid off etc.).

If you are planning to refinance an existing mortgage or obtain a home equity line of credit, please email your request to [email protected], with the following, as applicable:

 A. If the reason is related to a mortgage refinancing, please also include in the email the following:

    1. Uniform Residential Loan Application (Form 1003 or similar)
    2. Credit reports of all applicants from the application in (a)
    3. Preliminary title report
    4. The name and contact information of the escrow team that is handling the transaction closing of the mortgage refinance
    5. The scheduled closing date of the refinance

B.  If the reason is because you are applying for a home equity line of credit, please also include the following:

  1. HELOC Application
  2. Preliminary title report (if available)
  3. The name and contact information of the lender that is handling the transaction closing of the HELOC
  4. The scheduled closing date

C.  If the reason is related to loan payoff, please also include in the email the following:

    1. Borrower’s authorization if the request email is coming from a party other than the borrower
    2.  Anticipated pay off date

D. If the reason is related to a loan assumption, please also include in the email the following:

    1. Sales Agreement or Purchase Contract
    2. Uniform Residential Loan Application (Form 1003 or similar)
    3. Credit reports of all applicants from the application in (C)
    4. Estimated Closing Date
    5. Escrow Contact Information
    6. Buyer’s Contact Information (if available)

For items A, B and D above, HGIA will provide the new mortgage or HELOC lender with an Intercreditor Agreement, in which the new lender agrees that HGIA retains its lien over the solar equipment financed and HGIA agrees that the new lender is provided a senior lien over the rest of the residence and property.