Scam Alert!

Posted on Mar 2, 2023 in Main

Copy of letter listing "Closing Date, County: Honolulu, Lender Name: Hawaii Green Infrastructure Au, [black square] We have been attempting to contact you regarding a matter of importance. Please call [black square]. Thank you, The Servicing Center."

The Hawaii Green Infrastructure Authority (HGIA) has received reports of a possible mail scam. Borrowers have reported receiving mail sent from “The Servicing Center”, with the title “Lender Name: HAWAII GREEN INFRASTRUCTURE AU,” and which asks the recipient to call a number with area code “877”. Please be aware that this communication has NOT been sent by the Hawaii Green Infrastructure Authority or any of our partners.

If you receive any communication relating to HGIA that you are not sure about, please notify our office immediately at 808-587-3868 or at [email protected].

To file a complaint about a potential scam, we recommend that you reach out to the Office of Consumer Protection under the Department of Commerce and Consumer Affairs. To file a complaint online, please access https://cca.hawaii.gov/ and do the following.

1) Click on “file a complaint”
2) Click on “consumer protection complaint forms”
3) Click on “file a complaint” at the bottom
4) Click on the square box and ok
5) Begin filling the form and submit at the end